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General Terms and Conditions

General Terms and Conditions – Powerbank Solution BV

1. Definitions In these terms and conditions the following terms shall have the following meanings:
 
• Powerbank Solution BV: the service provider/supplier established in Arnhem, registered with the Chamber of Commerce under number 97396028.
• Customer: any natural or legal person who enters into an agreement with Powerbank Solution BV.
• Product: the power banks and/or associated accessories supplied or rented by Powerbank Solution BV.
• Service: the entire range of services, such as renting, charging and returning power banks.

 2. Applicability

These terms and conditions apply to all offers, agreements, deliveries and services of Powerbank Solution BV, unless otherwise agreed in writing.

 3. Offer and Agreement
 
• All offers from Powerbank Solution BV are without obligation.
• The agreement is concluded as soon as the customer places an order or uses the service.
• Powerbank Solution BV reserves the right to refuse orders without giving reasons.

4. Rental and Use

• The customer is responsible for the careful use of the rented power bank.
• In case of loss, theft or damage to the product, compensation up to the replacement value may be charged.
• The maximum rental period is 3 days, unless otherwise agreed. Additional charges will apply if the rental period is exceeded.

5. Prices and Payment

• All prices include VAT (unless otherwise stated).

• Payment takes place via the offered payment methods or according to agreed invoice terms.
• In case of late payment, collection costs and interest may be charged.

6. Returns and Refunds (for rentals)
• Power banks must be returned in their original condition and via the designated stations or locations.
• In case of failure to return within the agreed period, Powerbank Solution BV reserves the right to charge the customer costs (loss compensation).

7. Liability

• Powerbank Solution BV is not liable for indirect damages such as consequential damages, loss of profits, or loss of data.
• Direct damage is limited to the amount paid by the customer for the relevant service or product.
• Customer is responsible for correct use of the product (e.g. avoiding overheating or incorrect charging).

8. Privacy

• Powerbank Solution BV processes personal data in accordance with the applicable privacy legislation (GDPR).
• For more information, see our privacy statement on our website.

9. Force Majeure

Powerbank Solution BV is not liable for delays or failure to fulfill obligations due to circumstances beyond its control (such as power outages, pandemics, government measures, etc.).

10. Applicable law and disputes

These terms and conditions are governed exclusively by Dutch law. Any disputes will be submitted to the competent court in the district where Powerbank Solution BV is established.
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